One Year Limited Warranty

Your KUTCHU Play Mat is warranted to be free from manufacturing defects for a period of one year from date of purchase under normal, non-commercial use, and while used in compliance with the care guidelines provided with the product. This warranty is only valid with proof of purchase.

This warranty does not cover damages caused by normal wear and tear; defects resulting from improper use, including any use, care, or storage not in accordance with the product instructions; and defects resulting from alteration of the product.

We will exchange, free of charge, any product that has defective material or workmanship, during the warranty period. If for any reason we are unable to replace the product, a refund for the purchase price less the cost of shipping will be issued.

This warranty is complete and exclusive. The warranty expressly disclaims liability for incidental, special and consequential damages of any nature. Any implied warranty arising by operation of law shall be limited in operation to the terms of this warranty. Some provinces or states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above may not apply to you.

BEFORE RETURNING ANY ITEM, and to get service under this warranty, please email info@kutchu.com with details of your claim. More information on returns and exchanges can be found here.